Customer Support Hours
Our Customer Support team is available Monday through Thursday, 7 a.m. to 5 p.m. EST. We are closed Friday through Sunday and do not check email during those days. We reply to messages in the order we get them and aim to respond within 1 to 3 business days. If you email us after 5 p.m. on Thursday, we will get back to you on Monday. Please note that sending more than one email about the same issue may slow down our response, since each message enters our queue separately. We appreciate your patience and understanding.
